CONTENTS

• Glossary
• Customer Product Information – Product Matrix
  • Product Type with SIM Only Scenario
  • Product Type with SIM + Idemia Fulfillment Services Scenario
  • Product Type with SIM + Third Party Fulfillment Services Scenario
  • Product Type with Fulfillment Only Scenario
  • Import AX Information
• BAP Zone – Product Matrix
  • Request Flow for Approved BAP Classic SIM
  • Request Flow for Approved BAP OEM Only
  • Request Flow for Approved BAP using Forcefeed Classic SIM
  • Request Flow for Approved BAP using Forcefeed OEM
• BAT Zone – Product Matrix
  • Request Flow for Approved BAT from Artwork Main
  • Request Flow for Approved BAT from Artwork Extension
  • Request Flow for Approved BAT For Common Customer from Artwork Main
  • Request Flow for Approved BAT For Common Customer from Artwork Extension
  • Request Flow for Approved BAT using Forcefeed (Starcove)
• Packing Zone – Product Matrix
  • Request Flow for Approved KCON which is available on Petal.
  • Request Flow for Approved KCON which is available on BAP not on the Petal.
• Introduction of HARMONY – Product Matrix
  • Advantages
  • Stake Holders
  • Login
• Request Flow on HARMONY
• Flow Breakup
  • New Request without Import AX File with Product Type with SIM Only
  • New Request without Import AX File with Product Type with SIM + Idemia Fulfillment Services
  • New Request without Import AX File with Product Type with SIM + Third Party Fulfillment Services
  • New Request without Import AX File with Product Type with Fulfillment Only
  • New Request with Import AX File with Product Type with SIM Only
  • New Request with Import AX File with Product Type with SIM + Idemia Fulfillment Services
  • New Request with Import AX File with Product Type with SIM + Third Party Fulfillment Services
  • New Request with Import AX File with Product Type with Fulfillment Only
• How to create New HARMONY Request
• Request in Draft
• Overview List
• Live List
• Obsolete List
• Compatibility List
• View Request
• Bulk Swap by TC/CS (TC Director Only)
• Merge Customer (TC Director Only)
• Quality Checks in Place
• Force Feed for SIT/BAP
• Force Feed / Starcove Request for BAT
• Ax PBC Export
• IATF Process Workflow