Online Documentation

Explore our documentation to find the information you need.

Database Manual

  • Comprehensive documentation for each application’s database
  • Database Disaster recovery 
  • Performance Optimization
  • PROD–UAT refresh processes for application databases
  • Security & Access Control

25 Topics

HR-Systems

  • HR systems are centralized digital platforms that automate and manage core human resource processes such as employee data management, recruitment, onboarding, payroll, attendance, performance reviews, and learning.
  • These systems improve accuracy, reduce manual work, ensure compliance, and enhance the overall employee experience by providing streamlined and transparent HR services across the organization.

4 Topics

IT-Manual

  • The IT Manuals SOP defines the standardized procedures and best practices for deploying, configuring, maintaining, and retiring IT systems within the organization.
  • This SOP ensures that all system installations and upgrades are performed consistently, securely, and in alignment with organizational policies and compliance requirements.

4 Topics

SIMPhony

  • SIMPhony application is used during the BAP (Before Actual Production) phase to request sample cards as needed, before the finalized customer cards are sent for production.
  • This is a global application used across IDEMIA manufacturing sites to ensure consistency and control during the pre-production process.
  • BAT is used to generate the Artwork DAD and PETAL application is used for managing the packing and fulfillment processes, ensuring that finished card products are packaged, labeled, and shipped correctly.

153 Topics

SIMPra

  • All locations operate within a single, integrated SIMPra ERP ecosystem.
  • The system supports end-to-end business processes such as:
  • Procurement and vendor management
  • Production planning and execution
  • Supply chain and logistics operations
  • Customer-facing and service activities
  • Standardized workflows are enforced across all plants to ensure consistency and compliance.
  • Centralized control and real-time data visibility enable effective monitoring and decision-making.
  • Seamless integration across units improves operational efficiency and coordination.
  • The unified ERP platform supports scalability and process optimization across the organization.

8 Topics

Tally Prime

  • Business accounting software for managing financial transactions
  • Maintains the general ledger
  • Tracks inventory
  • Generates invoices
  • Handles GST calculations
  • Prepares key financial statements:
  • Automates routine accounting tasks
  • Ensures accurate data entry
  • Supports multi-user access for smooth business operations

73 Topics