Raising Change Request

Perform the following steps to raise a change request:

Step: On the homepage, click Workflow and select the option from CS/TC Views section. The CS/TC can raise change request only when the request is at one of the following stages:

• Artwork Request Pending For Review
• Artwork request Review Ok
• Delivery Validated Non-ok

Category	Select one of the following options: CR on Both: To raise a change in the selected request for DAD and OSD. CR on DAD: To raise a change in the selected request for DAD. CR on OSD: To raise a change in the selected request for OSD.
Root Cause	Choose root cause from the drop down
CR Responsibility	Choose who will be responsible for CR
Upload File	Upload supporting file.
Preventive Action	Type in the preventive action for this CR
Description	Type in description of this CR

Step: Click the Change Request/Discard Request button to send request to the Artwork team.

Note: This Change Request/Discard Request button interchange on the basis of selected category. 

CR on Both: Version of Both DAD and OSD will be incremented.

CR on DAD: Version of DAD will be incremented.

CR on SAD: Version of OSD will be incremented.

Approving/Rejecting Change Requests

The Change request raised by CS/TC must be approved by the TEC team. Once it gets the approval then only rework is initiated. The TEC team can also reject the request if the request is not feasible to design. Perform the below mentioned steps to approve the change request:

Step 1. On the homepage, click Change Request > List to display the list of change requests.